Welcome to the Lenders Playbook Podcast! Episode 1

Creating the best closing experience with Michelle Esparza

Michelle Esparza started in the title industry in 1993 after a successful 8-year banking journey with one of Texas’s largest banks. In her current role as SVP at Apex Closing Services (Apex), her goal is to make my clients’ closing experience the best it can be. Relationships expand beyond the scope of a business transaction. It’s about what we can do to help and how we can add value to our relationship. She says she’s been lucky to work with some incredible people in the industry, and when you enjoy what you do, it’s not work!

  • Connect with Michelle on Linkedin

  • michelle@apexclose.com

You’ll Learn

  • Why you should close all your deals with Michelle

  • Value of building relationships over time

  • How to build trust over time regardless of market conditions

  • Understanding the closing process for LLC’s and investors

Books and Resources Mentioned

  • Selling to Big Companies by Jill Konrath

  • The Power of Sales Analytics by ZS Associates

  • Kolter on Marketing – How to create, win and dominate markets by Philip Kolter

  • How to win friends and influence people

Please Like, Subscribe, and Comment! Thank you for listening!

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Lenders Playbook Podcast. Episode 2